In this episode, Joy chats with Angela Lanning, COO, Informatics and Technology Services at Premier. She's responsible for their product strategy and operations, which includes implementations, training, customer support, and product delivery. Premier aggregates data from multiple systems, cleans and normalizes it, applies risk adjustment, and then presents it back to customers so they can see their performance. They also help bring together hundreds of hospitals to help them strategize how to improve their performance on a much larger scale.
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